TELUS Business Connect

The VOIP phone system is affordable and flexible

TELUS VOIP Phone

This convenient and versatile system can be used anytime, anywhere. TELUS Business Connect uses the VOIP Internet, so it’s flexible and affordable. It’s easy to make calls, set up call routing, and host audio and video conferences. Use it on any device, including a desk phone, smartphone, computer or tablet.

Don’t let lost calls impact your business

A lost call can mean lost business. Instead, a full suite of business communication features will allow you to close the deal. There’s no fixed contract and low to no upfront investment.

Get these features and benefits when TELUS connects your business

Make it easy for customers to connect with your business. Create customized greetings and call directories, send calls to the front desk, or route them to sales, support, marketing, and more.

Audio and video conferencing features enable your team to collaborate through virtual meetings with clients.

A toll-free number adds convenience for your customers.

An IP fax allows you to send and receive documents digitally and eliminate being in the office to receive paper faxes.

An easy-to-use mobile app allows you to establish one main business number and use it across multiple devices. Allow your customers to connect with your team anytime and from anywhere.

Business Connect
Voice Plus

Business Connect
Enhanced

Business Connect
Complete

Per seat when bundled
$25 per month $30 per month $40 per month
Per seat when unbundled
$30 per month $35 per month $45 per month
Main local number
Auto-attendant
Single number reach
Unlimited calling to Canada and U.S
Call logs
Call display (inbound number)
Toll-free number included ($0.07/min)
Integrated Mobile App (iOS, Android)
Integration with Office 365 and G Suite by Google Cloud
IP Fax
Multi-level IVR
Video conferencing
Audio conferencing
On demand call recording
Automatic call recording

Business Connect Voice Plus

Per seat when bundled $25/month

Per seat when unbundled $30/month

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  • Main local number
  • Auto-attendant
  • Single number reach
  • Unlimited calling to Canada and U.S
  • On demand call recording
  • Call logs
  • Toll-free number included ($0.07/min)
  • Integrated Mobile App (iOS, Android)
  • Microsoft® Outlook Officer 365, G Suite by Google Cloud
  • IP Fax

Business Connect Enhanced

Per seat when bundled $30/month

Per seat when unbundled $35/month

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  • Main local number
  • Auto-attendant
  • Single number reach
  • Unlimited calling to Canada and U.S
  • On demand call recording
  • Call logs
  • Toll-free number included ($0.07/min)
  • Integrated Mobile App (iOS, Android)
  • Microsoft® Outlook Officer 365, G Suite by Google Cloud
  • IP Fax
  • Multi-level IVR
  • Conference calling and video conferencing
  • Audio conferencing
  • On-demand call recording

Business Connect Complete

Per seat when bundled $40/month

Per seat when unbundled $45/month

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  • Main local number
  • Auto-attendant
  • Single number reach
  • Unlimited calling to Canada and U.S
  • On demand call recording
  • Toll-free number included ($0.07/min)
  • Integrated Mobile App (iOS, Android)
  • Microsoft® Outlook Officer 365, G Suite by Google Cloud
  • IP Fax
  • Multi-level IVR
  • Conference calling and video conferencing
  • Audio conferencing

Versatile and Flexible

Access your phones from anywhere, using almost any device. Direct the system to your landline, mobile app, tablet, smartphone or computer. If you have overseas customers, customers who travel, or you and your team are on the road a lot, it’s easy to communicate fast.

Enhance Responsiveness

If you’re looking to be more productive, agile and responsive, then our system is ideal for your business.
The centralized VOIP system allows you to eliminate multiple voicemail servers and send messages straight to your email or phone. Support employees and serve customers with greater transparency by using phone recordings to access employee phone logs. Make communication convenient and easy for employees and customers with Video and Audio Conferencing functionality.

Satisfied Customers

Toll-Free number is convenient for customers who can easily connect with your company without long distance charges.
Be available after hours by redirecting calls to your personal line, or to a support representative. Keep those customers engaged with after-hours greetings to provide information, hear holiday greetings or other customized messages.

Expand Your Business

Looking to open a new satellite office or expand into a new country? Looking to open a new satellite office
or expand into a new country? TELUS Business Connect supports expansion and makes it easy to manage a global workforce. Our single phone system will manage overall company communications from anywhere, whether you’re expanding across the street or across the world.

Desk Phones

Easy Payment: from $5/month
No term contracts: from $155

Cordless Phones

Easy Payment: from $5/month
No term contracts: from $155

Reception Phones

Easy Payment: from $5/month
No term contracts: from $155

Conference Phones

Easy Payment: from $5/month
No term contracts: from $155

Add- ons

TELUS White Glove installation service is available as an add-on to all Business Connect plans. Chat with an Account Manager for more details.

Live Reports

$35/mth

Receive real-time data about agents and queues for your call centre.

Video Conference Rooms

$65/mth

Turn any meeting room into a video conferencing space.

Additional Toll-free Number

$8.99/mth

Add other toll-free numbers to your Business Connect account.

We are a full-service TELUS Business Connect dealer. Our trained sales and support professionals will work with you to find the solution you need for your business. Our team will set up the system, train you and your staff, and provide post-sales support.

Product Terms & Conditions

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- Offer subject to change or end without notice. The $5 per month bundle discount is applied to the regular price per Business Connect seat. To receive the $5 per month discount, customers must add Business Connect service bundled with one of the following services: Voice-capable Mobility plan, Secure Business, Fibre Internet or Office Internet. Final eligibility for Business Connect will be determined by a TELUS representative.

- Single Number reach for up to 4 devices.

- Only available on your Business Connect number. Business Connect calling requires an office Internet, Wi-Fi or cellular data connection.

- Host up to 1000 participants.

- Promotional pricing is available to new customers signing up for Business Connect and Internet, or more new services (excluding mobility), who have not subscribed to TELUS wireline services in the past 90 days. Minimum system requirements apply. Offer not available in all areas. Final eligibility for service will be determined by a TELUS representative at the time of order provisioning and credit qualification will apply.