About Us
About Pacific CoastCom (PCC)
Our approach begins with truly understanding your needs—whether you’re a business or a consumer—so we can deliver telecom solutions tailored to your specific goals and challenges. By taking the time to listen and gain insight into what matters most to you, we’re able to recommend the right combination of technologies to help you improve efficiency, enhance productivity, and simplify your day-to-day operations. Whether you’re looking for reliable service for your home or advanced solutions for your business, we focus on providing the right tools to meet your unique requirements.
At PCC, we provide a diverse range of telecom services, including TELUS and Koodo wireless solutions, 2-way radios, satellite communications, and more. As trusted partners with top industry providers, we ensure that you have access to the best products and services available, all supported by our unwavering commitment to outstanding customer care. Whether you’re running a retail operation, a customer service center, or any other type of business, PCC is dedicated to delivering reliable, affordable telecom solutions designed to help your business thrive and succeed.
We’re Here to Serve You
Designated a TELUS Platinum Partner and the recipient of Top TELUS Dealership in Western Canada Award for 10 consecutive years, Pacific CoastCom (PCC) is most proud of the accolades received from our satisfied clients.
With 18 locations in BC & Alberta to serve you in person coupled with online capabilities to service your organization fulfillment needs across the country, contact us today for a full review of your telecommunication needs. Let us help your organization fully realize the benefits that wireless technology presents.
Our History
Incorporated in 1987, Pacific CoastCom (PCC) has decades of delivering the expertise to simplify the complexities of wireless, allowing businesses to fully realize the benefits the technology presents.
We are a full-service solution supplier and one of Western Canada’s most experienced telecommunication providers. Our Business Solutions Team is committed to fostering long term relationships with clients by providing customized, proven solutions in an environment of integrity. We understand the complexities of today’s business market and know that companies need practical, productive tools to maximize their investment in communications.
PCC has multiple Business Centers with highly trained service technicians that are constantly being updated on the latest products, repair procedures, and installation practices. Our account managers receive ongoing training provided by manufacturers and industry specialists, ensuring that they remain current with the newest solutions available. We are a team motivated towards customer excellence, captured by our industry, and as our references will attest, we earn the right to be called your communications partner.
Meet the Team
The foundation of our organization- our technology experience, our passion to innovate and our relationships with our clients and partners is our people.
Our highly trained technicians are constantly being updated on the latest products, repair procedures, and installation practices.
Our inside and outbound sales associates receive on-going training provided by manufacturers and industry specialists, ensuring that they remain current and knowledgeable on the newest solutions available. We are a group captured by our industry and dedicated to providing an unparalleled customer experience.
We Serve Homes & Businesses in British Columbia
As a Platinum Partner of TELUS, Pacific CoastCom (PCC) is more than just a phone and internet provider serving British Columbia. While we’re committed to connecting Canadians with our communications services, we’re also just as committed to doing good for our local communities. We’re the right team to choose for all your mobile, home, and business communication needs. Not only do we provide unmatched customer service and comprehensive support, but we also work to improve the lives of Canadians by keeping them connected with their friends and loved ones. Please reach out to us today for more information about our services.
What Sets Us Apart from Our Competitors
At Pacific CoastCom (PCC), our goal is to provide our customers with service they can’t find elsewhere. When you choose us to provide your mobile phone, internet, security, or other communications services, you can feel confident you are getting the very best service. We strive to be a business you can be proud to work with, not only because of our superior service but also our mission to do good. The following items are what makes us stand out from our competitors and makes us the right choice for your communications needs:
Our Social Purpose
Our purpose is more than just to connect Canadians. It’s to use our leading technology to create change, support our local communities, and help those who need it most.
Our Leading Networks
Our award-winning networks provide the best mobile and internet service around, including 5G service.
Our Stellar Service
We strive to maintain our top customer satisfaction rating by providing enhanced customer service. We can provide support online, on the phone, or face-to-face.
Our Dedicated People
We have a diverse and inclusive team that’s committed to our customers and to bettering our communities. Our staff will ensure you get the best service.
We Give Back to Our Communities
As part of the TELUS family, Pacific CoastCom (PCC) shares the TELUS commitment to giving back. We believe in investing in our local communities to build stronger neighborhoods and help those in need. Our team gives back through big and small acts with the goal of positively affecting the communities where we live and work.
We Invest in Sustainable Solutions
We understand that protecting our future means investing in innovative technologies and sustainable business practices. As part of the larger TELUS community, we’ve adopted these practices in our numerous locations throughout British Columbia to help build a better future for the next generation. When you choose us as your communications provider, you can feel confident you’re investing in sustainable technology.
Services We Provide
At Pacific CoastCom (PCC), we offer a range of telecom services to help our clients stay connected. With 34 years of experience, you can trust that we have the knowledge to provide the services and support you need. We have ten local BC stores, including product care centres that offer assistance with any problems you may face. You can count on us to provide comprehensive service personalized for your specific requirements, at no extra cost to you. We offer many different services to suit your needs, including:
Home Services
We can equip your home with the best telecom technology, including internet, TELUS TV, and SmartHome security.
Internet
Internet service is now a necessity for both homes and businesses. We can help keep you connected with our fast and reliable networks.
Business Services
We can help your business thrive by providing the technology needed to facilitate better communication and operations. Our team provides security, internet, mobility, and many more services for businesses.
Mobility
It’s important to stay connected, even when you’re on the move. We offer a range of mobile services, including TELUS Wireless, Koodo, and more.
Bundles
If you need multiple services, you’ll love the fact that we bundle many of them together. This helps you save money while still getting you all the services you need.
Our Goal Is to Help You Stay Connected
Contact Us Today
Pacific CoastCom (PCC) is the provider to choose for all your telecom needs. We strive to provide our customers with the best experience and service in all of British Columbia. Whether you need internet service for your home, mobile phones for your family, or a bundle to support your business operations, we are here to set up services. Please reach out to us today for additional information.